| Chapter 11 |
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11
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Troubleshooting Procedures
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11.1
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What to Do if a Raw TCP/IP Printer is Not Printing
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11.1.1
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Job Remains in Starting State for Raw TCP/IP or LAT Queue
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11.1.2
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Job Remains in Starting State for Raw TCP/IP Queue
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11.1.3
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Connection Terminations for Raw TCP/IP Queue
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11.1.4
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NOT_READY Warnings for Unavailable Raw TCP/IP Printer
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11.1.5
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LPD Queue Stops and Job Put on Hold
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11.2
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What to Do if a PrintServer Printer Is Not Printing
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11.3
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What to Do if a Serial Printer Is Not Printing
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11.3.1
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What to Do if a Locally-Connected Serial Printer Will Not Start Printing
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11.3.2
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What to Do if a Locally-Connected Serial Printer Has Stopped Printing
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11.3.3
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What to Do if a LAT Printer Is Not Printing
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11.3.3.1
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How to Determine Which Host Controls the Printer
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11.3.3.2
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How to Troubleshoot Printer Communications Problems
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11.3.3.3
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Common LAT Error Messages
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11.3.4
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How to Eliminate Excess Login Dialog on Serial Printers
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11.4
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What to Do if Printing Is Slower than Expected
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11.5
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What to Do if Layup Definition Files Are Not Found
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11.6
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What to Do if Files Are Printed with Unexpected Results
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11.6.1
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What to Do if Default Queue Parameters Are Not Effective
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11.6.2
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What to Do if a File Data Type Is Not Recognized
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| Appendix A |
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Appendix A
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Printing System Management Commands
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A.1
|
Overview of Management Commands
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A.2
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Use of SET PRINTER with DCPS
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| Appendix B |
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Appendix B
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Logical Names Used by DCPS
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| Appendix C |
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Appendix C
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Downloading and Deleting Fonts
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| Appendix D |
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Appendix D
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DECprint Supervisor (DCPS) and DECprint Printing Services Software (CPS)
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D.1
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DCPS/CPS Coexistence
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D.2
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Upgrading from CPS to DCPS
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D.3
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DCPS$ Prefix
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D.4
|
Startup File Converter
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D.5
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Eliminating Generic Queues
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D.6
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Page Scaling
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D.7
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Layup for PS Level 2 Printers & Layup Fixes
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D.8
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Layup Options on PRINT Command Line
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D.9
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Page Sizes
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D.10
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Selecting Separator Pages from Alternate Tray
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D.11
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Stopping Unreachable PrintServer
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D.12
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Overwriting First Line
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D.13
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Stall Timeouts
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D.14
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Requeuing a Job
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D.15
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Reading Stream Files
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D.16
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Copies Start on New Sheets
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|
D.17
|
Generic Queues Restarted
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D.18
|
Proprinter Translator
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D.19
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DCPS and PATHWORKS Libraries
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D.20
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Printing with Macintosh and PC Files
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D.21
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Improved Color Function for Colormate PS
|
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D.22
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Printing Security Messages
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| Index |
| Index |
| Examples |
| 3-1 |
Creation of an Execution Queue Entry for a Raw TCP/IP Printer |
| 3-2 |
Creation of an Execution Queue Entry for a PrintServer Printer |
| 3-3 |
Creation of an Autostart Queue Entry for a Raw TCP/IP Printer |
| 3-4 |
Setting Up a Generic Queue |
| 7-1 |
Search List for Device Control Libraries |
| 8-1 |
Sample Form Definition, CONFIDENTIAL |
| Figures |
| 1-1 |
DCPS Software Components |
| 6-1 |
A Job Burst Page |
| 6-2 |
A File Flag Page |
| Tables |
| 1 |
DECprint Supervisor Documentation |
| 2-1 |
DECserver Port Characteristics |
| 2-2 |
Printer-Required DECserver Port Characteristics |
| 3-1 |
Parameter Values for Execution Queues |
| 3-2 |
Raw TCP/IP Port Numbers |
| 3-3 |
Internal LPD Queue Names |
| 3-4 |
Supported Product Names |
| 3-5 |
Parameter Values for Generic Queues |
| 3-6 |
IVP Files with Different Data Types |
| 5-1 |
Commands to Display Queues |
| 6-1 |
Tray Number Values |
| 7-1 |
Printer Resolution Setup Modules |
| 7-2 |
Enabling and Disabling DECimage |
| 7-3 |
DECimage Setup Modules---Combined Parameters |
| 7-4 |
DECimage Setup Modules---Individual Parameters |
| 8-1 |
DEFINE /FORM Qualifiers for ANSI Files |
| 10-1 |
Valid Language Sensing Configurations |
| 10-2 |
LN15 Configuration Settings |
| 10-3 |
Tektronix Phaser Configuration Settings |
| A-1 |
Printing System Management Commands |
| A-2 |
SET PRINTER Qualifier Equivalents for DECprint Supervisor Queues |
| B-1 |
DCPS Logical Names |
