HP OpenVMS Systems

retained jobs stalling print queue?

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The Question is:

 
Sometimes when we print from our main application "IDX" the print jobs are 0
blocks and this lock up the que with a retained on error causing us to
manually clear the entry.  Is there any way of getting around this without
doing it manually.
 
 

The Answer is :

 
  What printer?  What print symbiont?  What are the queue settings?
 
  The Wizard would not expect that retained jobs would lock up the queue.
  Please contact customer support for assistance.
 
  The Wizard could envision a simple tool that scans for these jobs, and
  that clears them.  Though there appears to be something else going on
  that locks up the queue.
 
  Please contact IDX support, and please contact Compaq support.
 
  SET QUEUE/NORETAIN will prevent the queue from retaining jobs.
 
  The following procedure will delete all retained entries from a nominated
  queue(s) (wildcards are allowed):
 
$  IF p1.EQS."" THEN INQUIRE p1 "Queue name"
$  TEMP = F$GETQUI("")
$  QLOOP:
$    QNAME = F$GETQUI("DISPLAY_QUEUE","QUEUE_NAME",p1)
$    IF QNAME .EQS. "" THEN EXIT
$    WRITE SYS$OUTPUT ""
$    WRITE SYS$OUTPUT "QUEUE: ", QNAME
$    JLOOP:
$      RETAINED = F$GETQUI("DISPLAY_JOB","JOB_RETAINED",,"ALL_JOBS")
$      IF RETAINED .EQS. "" THEN GOTO QLOOP
$      Entry = F$GETQUI("DISPLAY_JOB","ENTRY_NUMBER",,"FREEZE_CONTEXT,ALL_JOBS")
$      WRITE SYS$OUTPUT "    Entry: ''Entry' Retained: ''RETAINED'"
$      IF RETAINED.EQS."TRUE" THEN DELETE/ENTRY='Entry'
$    GOTO JLOOP
 
  Existing discussions of the f$getqui lexical include the following
  topics: (813), (1240), (2159), (3951), (4546), (4568), (4903), (5188)
  (5471), (5567), (5651), (5793), (5982), (6315), (6877), etc.
 

  

     

     
answer written or last revised on ( 15-AUG-2001 )
     
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