HP OpenVMS Systems

HP Printers and Blank Pages?

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The Question is:

 
I am still have problems with a blank page being printed at the begining of
a print job for a HP 4000n printer.
 
I have tried using  <ESC>P my codes <ESC>\, but the <ESC>P only prints a
smal 2 and a check.  I also tried the VMS;2 but that was passed to the
printer also and the printer printed VMS;2.
 
Software versions and queue init string follows:
 
We are using:
  DIGITAL TCP/IP Services for OpenVMS Alpha Version V4.2
  on a AlphaServer 4100 5/400 4MB running OpenVMS V7.1-1H2
 
Queue Init String:
 
$ INITIALIZE /QUEUE /PROCESSOR=ucx$TELNETSYM -
  /library=hp4000/form=HP4000_portrait -
  /default=(feed,form=hp4000_default) -
  /ON="198.60.187.239:9100" Darryl
 
 
Many Thanks
 

The Answer is :

 
  As a first step, the OpenVMS Wizard would recommend the application of
  the available ECO kit for the version of TCP/IP Services in use, or an
  upgrade to a more recent version of TCP/IP Services (with ECO kit, as
  appropriate).
 
  If the ECO and the previous discussions on this topic here in Ask The
  Wizard (see topic 1020 in particular) do not point to a solution for
  your situation (including the discussions around ensuring the current
  firmware for the particular printer), please contact the Compaq Customer
  Support Center directly.
 
  As for some of the various discussions of the HP LaserJet 4000 series
  printers, please see following topics here in Ask The Wizard:
 
    1020, 1429, 1797, 2276, 2418, 2715, 2770, 2782, 3385, 3540
 
  The former topic is likely the best starting point for most questions
  involving printing on these and other HP printers.
 

  

     

     
answer written or last revised on ( 3-JAN-2000 )
     
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