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Problems with (old version) TCP/IP SMTP?

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The Question is:

 
Dear Wizard,
 
I am working for a customer, who has a five
node VAX cluster.
 
(One MicroVAX 3400 Series ,two VAX 4000-300
and two VAX 4000-200 connected in DSSI cluster (RF72). All the nodes are
running VAX/VMS 5.5
 
I am experiencing a serious problem with the
UCX SMTP mail (which is enabled only on one node).
 
The UCX mail server dies and the all the
SMTP queues get stopped. The SYMBIONT processes
eats up all the memory, and if un-attended,
crashes the system.
 
Generic server queue UCX$SMTP_NODE_00
 
Server queue UCX$SMTP_NODE_01, stopped, on NODE::, mounted form DEFAULT
 
Server queue UCX$SMTP_NODE_02, stopped, on NODE::, mounted form DEFAULT
 
Server queue UCX$SMTP_NODE_03, stopped, on NODE::, mounted form DEFAULT
 
We used to restart the mail, if the symbiont is
eating up the memory.
 
$UCX STOP MAIL
$UCX START MAIL
and then...
$UCX ANAL MAIL */REPAIR
 
The operator log shows these errors....
 
***************
Message from user QUEUE_MANAGE on NODE
%QMAN-E-SYMDEL, unexpected symbiont process termination
 
%%%%%%%%%%%  OPCOM   2-JUL-1999 10:04:08.73  %%%%%%%%%%%
Message from user QUEUE_MANAGE on NODE
-SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
address=00000000, P0
3C00000
 
UCX version:
-------------
UCX> show ver
 
  DEC TCP/IP Services for OpenVMS VAX Version V3.2
  on a MicroVAX 3400 Series running OpenVMS V5.5
 
 
Any help will be very much appreciated!
 
Thanks in advance
 
Regards,
Ganga
 
 


The Answer is :

 
  Please seriously consider an OpenVMS and a TCP/IP Services upgrade,
  as neither OpenVMS VAX V5.5 nor TCP/IP Servces V3.2 have any support
  available at present.
 
  You will want to apply ECO 8 for TCP/IP Services V3.2, as a start.
  If this ECO kit fails to resolve your reported problems, you may well
  be required to perform an upgrade at least as far as OpenVMS VAX V5.5-2
  and to TCP/IP Services V4.0 ECO 5.
 
  ECO kits are available at:
 
    http://search.service.digital.com/
 
  As of 26-Jul-1999, the curreht OpenVMS VAX release is V7.2, and the
  current TCP/IP Services version is (now or very soon to be) V5.0A.

answer written or last revised on ( 26-JUL-1999 )

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