HP OpenVMS Systems

No license is active for this software product?

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The Question is:

 
On an alpha 500 running V7.1-1h2 and the license for UCX with an expiration
date of 30-aug-2000, when I login a TELNET session I get the message:
No license is active for this software product
FTP and Ping work fine.
Telnet was working two weeks ago (in August).  My OpenVMS license has no
expiration date.
What license am I missing or has expired?
 

The Answer is :

 
  Please contact the DIGITAL Customer Support Center (CSC) directly for
  assistance in troubleshooting this question.
 
  The OpenVMS Wizard will assume this system is either a DIGITAL Personal
  Workstation 500au, or (less likely) an AlphaStation 500 system.
 
  Which version of TCP/IP Services?  The OpenVMS Wizard would expect a
  minimum of TCP/IP Services V4.2 with the current ECO, or V5.0 or V5.0a
  or later with OpenVMS Alpha V7.1-1H1 system.  (The OpenVMS Wizard would
  also recommend an upgrade to V7.1-2.)
 
  Is your system time mis-set?
 
  Are you potentially receiving a failure for another product?
 
  Also see topic 2414 here in Ask The Wizard for information on locating
  the particular source of the license problem, and for information on the
  LMF$DISPLAY_OPCOM_MESSAGE mechanism.
 

  

     

     
answer written or last revised on ( 13-SEP-1999 )
     
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