HP OpenVMS Systems

New firmware, problems with old DECwindows?

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The Question is:

 
I have an Alpha 3000 model 500 with
2 external scsi drives which I use
to boot 2 different versions of OpenVMS.
One disk is loaded with 6.1 and the
other is loaded with 7.1.
 
I installed 6.1 first and the DecWindows
login screen was presented normally
at the end of the boot process.
 
When I installed 7.1 onto the second drive,
I had to upgrade the firmware to v7.0.
After doing so, I successfully installed
vms 7.1.
 
The next time that I tried to boot the
first disk loaded with 6.1, the
Decwindows login screen was no longer
displayed at the end of the boot process.
 
The "X" cursor is displayed for a few moments
and a gray bar appears at the bottom edge
of the screen, flashes once and hangs.
 
Do you know what can be done to resolve
this situation?
 
Thanks
 

The Answer is :

 
  Please check for and apply the available ECO kit for the version
  of DECwindows in use -- DECwindows Motif V1.2-3, V1.2-4, or V1.2-5.
 
  The Customer Support Center will likely require relevent information
  from the SYS$MANAGER:DECW$*.LOG file -- problems with the DECwindows
  startup are generally logged in this file -- as well as information
  on the DECwindows version.
 
  A less desirable alternative would be a firmware downgrade.
 
  The OpenVMS Wizard would recommend an upgrade to OpenVMS Alpha V6.2,
  if that is possible -- support for OpenVMS V6.1 ended some time ago,
  and ECO kits (for new problems) are not typically available.
 

  

     

     
answer written or last revised on ( 23-SEP-1999 )
     
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