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System crashed; won't restart?

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The Question is:

Our OpenVMS 7.2-1 system crashed and now
won't start.
The last message displayed on the console is
startup$sys$batch entry pending due to
queue stopped.

The Answer is :

  Without rather more details, it is impossible to answer this
  question -- what happens when the system startup is attempted?
  Does the system power up?  Does the system complete self-test?
  Are the expected devices visible from the console prompt?  Does
  the OpenVMS bootstrap start?  How far into the OpenVMS startup
  does the system get?  Is the system clustered?  Are any error
  messages displayed?  What sort of Alpha system is involved?
  Please contact the Compaq Customer Support Center for assistance
  in troubleshooting this problem.

answer written or last revised on ( 10-FEB-2000 )

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