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Help with (unspecified) printer?

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The Question is:

We are trying to take a scanned image and have it printed out at the top of a
 document when sent to a specific print queue.  We have gotten our company name
 to print properly, but are having a problem getting the seal to come out.  Is
 there a particular i
mage type we need to use and a command we can put in the device control library
 that would "pull" the image?  Also, if there is a particular format of image,
 Is there a utility to convert it from a windows image (like .bmp or .jpg,
 etc.)  to the one neede

The Answer is :

  Please contact the Compaq Customer Support Center directly, as rather
  more information on the environment, on the attempted customizations,
  and on the printer will be required.
  You will need to discuss the capabilities and supported file formats
  and other particulars of the printer requirements with the vendor of
  the particular printer involved.

answer written or last revised on ( 14-JUN-2000 )

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