HP OpenVMS Systems

ask the wizard
Content starts here

PATHWORKS client unable to obtain license?

» close window

The Question is:

Hello Mr Wizard.  I have a vax4000 106a conected to 40 win95 users through
 Digital Pathworks 32.  We had a new girl start this week so I prepared her
 computer by reinstalling win95 & pathworks on her pc.  The problem is that
 whenever she turns her pc on s
he gets an "Unable to obtain license from PWLMDDSCC05.01". Now when I go into
 VMS system and type MCR PWRK$LICENSE_MANAGER and then go into "GROUPS" it
 shows that I have 30 total licenses for PWLM.... and 2 available.  My question
 is how do I get this new
 girl to be able to map a network drive to our mainframe \\tzny01\pwutil.
 Another odd thing is that she can use the banking software which is IBS90
 which she gets to through pathworks but I can't map a network drive to the
 mainframe.Does not being able t
o map a drive to mainfrmae have to do with the licensing message?  Please help
 Mr. Wizard....  Thank you so much.

The Answer is :

  First, please make sure that you are requesting the appropriate
  PATHWORKS license name.  The question indicates PWLMDDSCC05.01,
  while PWLMDOSCC05.01 would be expected.
  Second, please check the log:
  to see if there are any CLIENT_LICENSE_DENIED messages.  If so, the
  message should include details of the license name and group that
  Then, if you are still encountering licensing problems, please contact
  the Compaq Customer Support Center directly, as a network monitor trace
  and additional examination of the configuration will be required.

answer written or last revised on ( 24-OCT-2000 )

» close window