HP OpenVMS Systems

FTP session disconnected?

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The Question is:

 
FTP Server accepts a request, in this case from
my PC, but hangs for a couple of minutes before
the closing the connection. The PC client issue a message "Connection closed by
 remote host."
prior to exiting.
 
The only message in the FTP listener log is
"%TCPIP-I-FTP_SESCON, FTP SERVER: session connection from 132.5.192.246 at
 18-DEC-2000 16:52:26.78"  ( my PC is connected)/
 
Any ideas, as to why this is?
-----oooo-----
TPAS03 >> tcpip enable service ftp
%%%%%%%%%%%  OPCOM  18-DEC-2000 16:52:16.22  %%%%%%%%%%%
Message from user INTERnet on TPAS03
INTERnet ACP Activate FTP Server
 
TPAS03 >>
%%%%%%%%%%%  OPCOM  18-DEC-2000 16:52:26.27  %%%%%%%%%%%
Message from user INTERnet on TPAS03
INTERnet ACP Process creation success
 
TPAS03 >>
%%%%%%%%%%%  OPCOM  18-DEC-2000 16:52:26.27  %%%%%%%%%%%
Message from user INTERnet on TPAS03
INTERnet ACP FTP Accept Request from Host: 132.5.192.246 Port: 3099
 
TPAS03 >> tcpip sh serv ftp/full
 
Service: FTP
                           State:     Enabled
Port:               21     Protocol:  TCP             Address:  0.0.0.0
Inactivity:          5     User_name: TCPIP$FTP       Process:  TCPIP$FTP
Limit:              10     Active:      1             Peak:       1
 
File:         TCPIP$SYSTEM:TCPIP$FTP_RUN.COM
Flags:        None
 
Socket Opts:  Rcheck Scheck
 Receive:            0     Send:               0
 
Log Opts:     Acpt Actv Dactv Conn Error Exit Logi Logo Mdfy Rjct TimO Addr
 File:        SYS$SYSDEVICE:[TCPIP$FTP]TCPIP$FTP_RUN.LOG
 
Security
 Reject msg:  not defined
 Accept host: 0.0.0.0
 Accept netw: 0.0.0.0
 
 

The Answer is :

 
  The OpenVMS Wizard will assume that this is the current version of
  TCP/IP Services.  As of this writing (December, 2000), V5.0A ECO1
  is the current version.
 
  Try connecting from another FTP client -- at least one previous case
  has been identified and confirmed, where the PC incorrectly indicated
  that the remote end had closed the IP connection, a case where it was
  the PC that closed the connection.
 
  Assuming the log you reference was the contents of:
 
    SYS$SYSDEVICE:[TCPIP$FTP]TCPIP$FTP_RUN.LOG
 
  You will probably next need to acquire a protocol trace of the FTP
  sequence in use.
 
  Please contact the Compaq Customer Support Center.  Expect to be asked
  for at least some of the above information, as well as details of the
  particular PC operating system and the particular FTP client involved.
 

  

     

     
answer written or last revised on ( 18-DEC-2000 )
     
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