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Seeking InfoServer tape (MADDRIVER) ECO?

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The Question is:

When attempting to use a MAD tape device served by an InfoServer the CPU bug
The symptoms are:INVEXCEPTN while above ASTDEL.
I found what looks like the same problem while searching DSN Link. It applies
 to the MADDRIVER.
There was no fix given but indicated to call support for a workaround.
Can you give me the workaround?
Email me at either of the following:
Thank you, Joe Siciensky.

The Answer is :

  The OpenVMS Wizard will request that an ECO kit be generated for
  this problem -- but in the interim, please "Contact Compaq Customer
  Support for a workaround to this problem", or please consider an
  upgrade to OpenVMS V7.3.

answer written or last revised on ( 29-MAY-2001 )

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