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RMS Indexed File Corruptions? (IRC)

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The Question is:

It seems that convert/reclaim is occasionally corrupting indexed files (7.2-1).
  Have there been other such reports?  I can correct the problem by doing a
 "straight" convert, however, I am then left with a file in a less than
 desirable state.  Also, the m
ethod by which this corruption has been detected is an application crash -
 which does not bode well with my users.  Do you have any advice?

The Answer is :

  The cause and the resolution will require research into the specific
  sequence and specific results, and related information such as the
  output from ANALYZE/RMS commands and the identifications of the OpenVMS
  images involved.  Please apply the current ECO kits for OpenVMS and
  then please contact the Compaq Customer Support Center directly.

answer written or last revised on ( 11-DEC-2001 )

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