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The Question is:

Dear Wizard,
    I have the following problem, when I try to do an image backup the
 following happens:
$backup /image/ignore=nobackup slama$dka400: slama$dka500:
%BACKUP-F-PROCINDEX, error processing index file on slama$dka400:, RVN 1
-SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual
 address=00000000000000, PC=0000000000000000000000000, PS=00000000000000
It's the same for all the disks that I try to backup. What's the reason?

The Answer is :

  One of the most common -- but not the only -- causes of the PROCINDEX
  and ACCVIO pairing within BACKUP is the process quota setting.  (That
  BACKUP can even generate this ACCVIO is quite unfortunate, obviously.)
  Please set the BACKUP username process quotas to the process quota
  values (or potentially to larger values, while maintaining the
  proportions among the values) as discussed in the OpenVMS System
  Manager's Essentials manual (in the section on configuring the
  BACKUP operator's username), and please ensure you have the current
  set of mandatory ECO kits installed.
  To find the list of mandatory ECOs easily, please visit the ECO
  search engine referenced in the OpenVMS FAQ.
  If the problem persists with appropriate quota settings and with the
  current ECOs installed,, please contact the support center directly.
  Related topics include (3499), (7894), and (7909).

answer written or last revised on ( 27-SEP-2002 )

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