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HP OpenVMS Systems

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Extra Blank Pages on Printer?

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The Question is:

 
I am printing to a HP laserjet 8150dn across tcp/ip and am currently
 experiencing a blank page on every second page printed.
PLease can you tell me where I might resolve this problem.
I understand this query might be slightly outside your rules.
Thank you
 


The Answer is :

 
  This would imply the printer page length is incompatible with
  what OpenVMS believes is the page length, or that the file
  contains extra formfeed characters or other sequences that are
  triggering a page eject on the printer.  This could also be
  associated with the queue forms settings, or potentially a
  result of the printer's specific requirements around the
  setting of the TCPIP$TELNETSYM_SUPPRESS_FORMFEEDS (or see
  UCX$TELNETSYM_SUPPRESS_FORMFEEDS on releases prior to V5.0)
  as described in topic (1020).
 
  Other potentially-related topics can include (850), (1020)
  (5271), (8189) and (on the chance that this is related to
  outdated printer firmware) also consider suggestion made
  in (3917); check the printer firmware and update if needed.
 
  It is also possible that the printer or the NIC is set to
  provide this, or that there is something related to (say)
  the duplexer processing.  Check the printer documentation,
  in other words.
 
  Please contact the support center, as details of the queue
  configuration, the device control library, the TCP/IP stack
  version and ECO, DCPS (if in use), and the printer will be
  required.
 
  For details on the printers that DCPS officially supports,
  please see the current DCPS Software Product Description
  (SPD).  Pointers to SPDs are available via the FAQ.

answer written or last revised on ( 22-JUL-2003 )

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