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Internet ACP AUXS failure?

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The Question is:

 
I get "Internet ACP AUXS failure  Status = %RMS-E-DNF" error in
 Sys$manager:Operator.log after I do an "end session" in DecWindows Motif using
 Exceed. I noticed that a process named "_WSA2XX" gets created after the "end
 session". This process stays 5 minu
tes and afterwards, I see the error in Sys$manager:Operator.log. I also noticed
 a Logfail with the system account around the error time.
 
It is not stopping us from using the system but, I want to know what is the
 cause of this error and if there is a way to fix it.
 
 
 
 


The Answer is :

 
  The "%RMS-E-DNF, directory not found" error implies problems
  with the local file structure, or bogus logical names.
 
  As a start toward determining a cause and resolvng this, please
  move to supported releases of OpenVMS and DECwindows, and please
  apply the mandatory ECO kits.
 
  Though the complete text of the various error messages is unfortunately
  expurgated and as the core product versions for DECwindows and the IP
  stack are also expurgated, and as the OpenVMS architecture and version
  are also indeterminant, the OpenVMS Wizard will assume this system is
  running an unspecifed version of TCP/IP Services circa or prior to V5.0
  and an unknown version of OpenVMS VAX circa V7.1 or OpenVMS Alpha circa
  V7.1-2 -- all of which are in need of upgrades and ECOs to achieve some
  degree of currentness.
 
  You will also want to contact the vendor of Exceed and determine if
  this is an error previously reported to that vendor.
 
  The WSA device is the login process.
 
  The OpenVMS Wizard is aware of a very few reports of problems within
  the local SYLOGIN.COM or LOGIN.COM command procedures that have resulted
  in DNF-type errors.  This is probably not the cause here, but is worth
  a look.
 
  If the system is not particularly active and can be maintained in a
  quiescent state, you can use OpenVMS security alarms or security audits
  to track file access operations.  You will also want to review the
  logs for DECwindows and for the various TCP/IP Services processes.
  You will also want to review the logs within the X Windows server;
  within the Exceed environment.
 
 

answer written or last revised on ( 24-NOV-2003 )

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