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HP OpenVMS Systemsask the wizard |
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The Question is: To the much respected OpenVMS Wizard: We have a DQ device shown as type HL-DT-ST RW/DVD GCC-4480B. I can read the VMS Doc Set but I am unable to use CDRECORD.COM to write to the CD. The Diag utility shows: System Model AlphaServer DS25 Entry Type 96. Device Timeout ---- Device Profile ---- Unit $3$DQA0 Product Name RW/DVD GCC-4480B Vendor HL-DT-ST Can you give me any clue as to what I should look at next? Thanks. The Answer is : The LG Electronics CD-RW ATAPI-based recording device and/or the IDE bus is apparently misconfigured, or has otherwise failed. Details and configuration requirements for the IDE bus are largely dependent on the particular device(s) connected to the host IDE bus. Please contact the organization supporting this hardware device for assistance with its requirements, and for troubleshooting assistance, or please contact the HP Hardware Services organization. (As was stated in the introduction to asking a question, the OpenVMS Wizard is not in a position to assist with hardware-level problems.) Please ensure you have the current ECO kit for the integrated CD recording tools, as well as all mandatory ECO kits for OpenVMS. Also please ensure that the LD partition is marked with SET FILE/CACHING_ATTRIBUTE=NO_CACHING, pending availability of updates to LDDRIVER. (There is a subtle incompatibility between LD and XFC caching on V7.3-1 and V7.3-2, and this DCL is a workaround that reduces exposure to the underlying cache coherency problem within LDDRIVER.) For general information on recording CD and DVD media on OpenVMS, please see the OpenVMS FAQ. Please consider using at least the versions of the tools available on Freeware V6.0. For related supporting details, also please see the third-party device information available in the FAQ.
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