As a first step in troubleshooting problems with the PPU software,
the following are some general guidelines to consider before proceeding
to the platform-specific troubleshooting sections.
If usage data for all partitions is missing at the portal
or a connectivity test fails (ppuconfig -t) for all partitions, this may indicate a configuration
problem with the utility meter.
If usage data for only some partitions is missing at the portal,
or a connectivity test fails only for some partitions, you may have configuration
problems for specific partitions. In this case, you should check
for errors logged by the PPU agent in the failing partitions, check that
the PPU agent is installed, properly configured and running in the failing
partitions, and check the network connection from the partition
to the utility meter.
Finally, you should be sure parstatus is working. For failures in virtual partitions, check
the vPar commands such as vparstatus.
For troubleshooting commands specific to HP-UX, OpenVMS, and Windows,
see the following sections.