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Dear Service Customer,
HP is pleased to announce that we are now offering a new
service, Mature Product Support for ADA, including the following products:
- ADA for OpenVMS VAX
- ADA for OpenVMS Alpha
- Ada Professional Development Option for OpenVMS VAX
- Ada Professional Development Option for OpenVMS Alpha
HP currently has no intent to add new functionality to
ADA, as these products are functionally complete and have been very stable
over the past several years. No new versions of these products are planned
for release. Accordingly, License Subscription and Software Update Distribution
Services will no longer be available for these products. However, because
we recognize the investments you have made in these products and your
need to move to new technology and/or solutions at your own pace, we are
pleased to provide this new service.
Mature Product Support assures that you can continue to
obtain high-quality telephone support for these products. You can purchase
Mature Product Support with Sustaining Engineering for ADA and
Ada PDO 3.5 as an addendum to your service contracts and cancel it when
you no longer require telephone support. Additional licenses and media
kits will continue to be available for purchase to accommodate expansion
of your operations.
You may be confident that Mature Product Support with Sustaining
Engineering will provide the same high level of telephone support you
currently receive.
Your HP Customers Services representative will assure that
you have the services that you require. Upon contract renewal your HP
Customer Services representative will work with you to add Mature Product
Support to your service contract and to cancel License Subscription and
Software Update Distribution services.
Mature Product Support with Sustaining Engineering for
ADA and Ada PDO Version 3.5 will continue to be available until you are
notified via update of HP's Prior Version and Mature Product Support web
page that support will end. Initial notification via the web will include
an end date with a minimum of one year into the future.
Your local HP Services Sales Specialist can provide you
with more information about Mature Product Support, as well as the comprehensive
suite of support offerings available from HP.
For more information on Mature Product Support please visit
the Mature Product and Prior Version Support Web page at http://h20219.www2.hp.com/services/cache/11774-0-0-225-121.html
Regards,
Hewlett-Packard Company
Customer Services
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